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Questions, answered.

Questions we hear on almost every plumbing call.

Do I get a quote first?

Always. You say yes to the number before a wrench comes out.

Do you charge to come out?

A real plumbing company explains its trip charge, if any, in this answer.

Are you licensed and insured?

A plumber's live site puts its license number in this spot.

What if it's an emergency?

Turn off the main water shut-off (usually where the pipe enters the house), switch off power to wet areas if it's safe, and call.

How soon can you come?

Call and we give you the earliest time that suits you.

Do you clean up?

Always. Floors protected, mess gone.

Water where it
shouldn't be?